![]() ![]() How you track them (with web cookies and otherwise).Fairness and TransparencyĪs part of asking constituents to consent, you should provide a privacy policy that clearly states, without legal jargon: These are just a few examples to serve as a guide. You should determine what consent options you should track-and when-based on your association's needs. For this reason, constituents should be prompted regularly to consent to ensure they are continually aware of how you use their data. As another example: You are most likely using web cookies to provide a rich experience for your constituents you will need their consent for this as well.Īdditionally, consent should be given on a continual basis, as you continue to house and work with constituent's data. ![]() For example: You might have a general consent request for gathering, storing, and acting on constituent's contact information, but a different consent to use their social media information as part of an upcoming social media promotion using a third-party service. You may need to request consent for multiple different uses of constituent data, both short term and long term. ![]() Consent should be explicitly requested from constituents, and they should be given very clear options to consent, or not. Your constituent's data is their own, and you should ask for their consent to use it. So we give you guidance on some of the common privacy principles. Various regulations can include principles that are similar to one another. Each has certain responsibilities to ensure your constituents' data is secure and private. In the world of data protection and privacy regulations, like the GDPR, your association is known as the "data owner" and Nimble AMS and Salesforce together are known as the "data processor". Accelerate your journey to GDPR readiness with Salesforce (external).Get to Know EU Privacy Law Trailhead (external).Here are a few resources to get you started: Personal Information Protection and Electronic Documents Act (PIPEDA), CanadaĪs you begin assessing what your association should do to comply with data protection and privacy regulations, it is important that you learn about the regulations, and seek council where needed.Personal Information Protection Act (PIPA), Japan.General Data Protection Regulation (GDPR), European Union.There are many regulations that may affect how your association collects and processes constituents’ data, here are a few: Learn about the guidance and tools in Nimble AMS and Salesforce that help your association comply with various data protection and privacy regulations.ĭata protection and privacy regulations can require your association to keep constituents’ personal data secure and private. Contact Nimble AMS Support to have this package installed in your org. Build a social community presence for your association: Managing a social presence, content, engagement, and workflow all in one place for a digital community geared toward your specific organization's mission and vision.The Data Protection And Privacy package gives administrators the tools to help your association comply with various data protection and privacy regulations.They’re not only a win for members - they meet your members where they are at online, saving time and reducing service costs. One stop shop to ask and answer constituent questions: Communities let constituents find answers themselves, and answer the questions of others.Drive stronger connections and increase member loyalty: By encouraging your members to interact, ask questions and collaborate with each other you will build member loyalty, reduce customer service investment and increase long term relationships.Communities provide a space where association members can collaborate on content in real time, share files and directly connect with others. Associations can create branded communities that bring the association experience right to members finger tips, wherever they are. Customers can take advantage of a wealth of benefits to create a personalized community experience that engages constituents, by leveraging the platform capabilities directly tailored for associations. Nimble Communities are a place for associations and their constituents to connect and collaborate. ![]()
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